Once your item has shipped, we will update the shipment information via your method of payment (ex: Google Checkout), and your Dylan & Co account.

Yes, if item is in new and unworn condition and in original shoe box, your item will be considered for a refund or an exchange if sent back within 30 days of your purchase date. Freight charges are non-refundable. If free shipping was utilized at time of order, then a $5 fee may be deducted for orders returned for refune that are not processed as an exchange. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a return/exchange form.

We LOVE happy customers! Please contact us if there was a problem with your shipment or order upon receipt. We strive to correct the issues in a timely manner and look forward to being at your service. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any concerns or questions.